Privacy Policy

Effective date: April 1, 2025

Black Pearl Yacht Latchi (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit https://blackpearlyacht.cy/, contact us, submit a booking request, or interact with us through phone, email, WhatsApp, Viber, social media, or other channels.

1. Who We Are

Data Controller: Black Pearl Yacht Latchi
Website: https://blackpearlyacht.cy/
Address: Latchi Harbour, Polis Chrysochous 8820, Cyprus
Email: [email protected]
Phone / WhatsApp: +357 96 037457

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. What Personal Data We Collect

Depending on how you use our website or contact us, we may collect the following categories of personal data:

A. Information you provide to us

• Your name
• Your email address
• Your phone number
• Your preferred communication method
• Your country of origin
• Your requested booking date and time
• Your charter duration
• Number of guests
• Notes, requests, or message content
• Any other information you choose to send to us

B. Booking and customer service information

• Details related to your booking request
• Follow-up communications
• Records of customer service enquiries
• Information needed to confirm or manage a charter booking

C. Technical and usage data

When you visit our website, we may collect technical data such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• Basic interaction and usage data
• Security and anti-abuse signals

D. Communication data

If you contact us by phone, email, WhatsApp, Viber, social media, or website forms, we may keep records of that communication.

3. How We Collect Your Data

We collect personal data:

• Directly from you when you fill in a form, request a booking, or contact us
• Automatically when you use our website through cookies, logs, analytics tools, and similar technologies
• From third-party communication platforms when you contact us through them
• From social media or external platforms if you interact with our profiles or content there

4. Why We Use Your Data and Our Legal Bases

We process personal data only where we have a valid legal basis under applicable data protection law.

We use your data for the following purposes:

A. To respond to enquiries and booking requests

We use your data to answer questions, check availability, discuss charter options, and manage your booking request.

Legal basis:

• Taking steps at your request before entering into a contract
• Performance of a contract, where applicable
• Legitimate interests in managing customer enquiries and bookings

B. To provide and manage our services

We use your data to organise private charters, communicate with you, and deliver our services.

Legal basis:

• Performance of a contract
• Legitimate interests in operating our business

C. To communicate with you

We may contact you regarding your enquiry, booking, schedule, updates, or customer support.

Legal basis:

• Performance of a contract
• Legitimate interests in customer service and business communications

D. To improve our website and understand usage

We may use analytics tools to measure website traffic, performance, and user behaviour.

Legal basis:

• Your consent, where required for analytics cookies or similar technologies
• Legitimate interests, only where permitted by law and where consent is not required

E. To run advertising and measure marketing performance

We may use advertising or conversion tracking tools to understand how visitors find our website and whether marketing campaigns are effective.

Legal basis:

• Your consent, where required for advertising cookies or tracking technologies

F. To protect the website and prevent spam, fraud, or abuse

We may use security tools, logs, and anti-bot technologies such as reCAPTCHA to help protect our website and forms.

Legal basis:

• Legitimate interests in website security, fraud prevention, and abuse prevention
• Your consent, where required for non-essential technologies

G. To comply with legal obligations

We may process and retain certain data to comply with tax, accounting, legal, or regulatory requirements.

Legal basis:

• Compliance with a legal obligation

5. Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, local storage, and similar technologies.

These technologies may be used for:

• Essential website functions
• Security and spam prevention
• Remembering preferences
• Website analytics
• Advertising and conversion measurement
• Embedded content, maps, translation tools, and chat tools

Where required by law, we will ask for your consent before placing or using non-essential cookies or technologies, including those used for analytics and advertising.

You can manage your preferences through our cookie banner or your browser settings. Please note that disabling some technologies may affect certain website functions.

6. Third-Party Services We Use

Our website may use third-party tools and services, including:

• Google Analytics for website analytics
• Google Ads / conversion tracking for advertising measurement
• Google reCAPTCHA for spam and abuse prevention
• Google Maps for map content on the contact page
• Chaty / communication widgets for contact options such as phone, WhatsApp, and Viber
• GTranslate or translation tools to provide language options
• Instagram feed or social media content/tools
• Social media links to platforms such as Facebook and Instagram
• Website hosting, security, email, and technical service providers

These third parties may process personal data according to their own privacy notices. If you click social media links, use messaging platforms, or interact with embedded third-party content, those providers may collect personal data directly from you.

Communications via WhatsApp, Viber, phone, or social media

If you contact us through WhatsApp, Viber, Facebook, Instagram, or similar services, your communication will also be subject to the privacy practices of those third-party platforms.

7. International Data Transfers

Some of our third-party providers may process personal data outside Cyprus or the European Economic Area.

Where this happens, we take steps intended to ensure your personal data is protected, including relying on:

• Adequacy decisions, where applicable
• Standard Contractual Clauses approved by the European Commission
• Other lawful transfer safeguards where required

8. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

As a general guide:

• Enquiries and booking requests: up to 24 months after the last relevant contact
• Confirmed booking and customer service records: for as long as necessary to manage the service and any follow-up issues
• Accounting, tax, and legal records: for the period required by applicable law
• Security and technical logs: for a limited period reasonably necessary for security, diagnostics, and fraud prevention
• Consent-based analytics and advertising data: according to the relevant tool settings, cookie durations, and your consent choices

If you would like more detail about our retention practices, you may contact us.

9. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability, where applicable
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with a supervisory authority

If you wish to exercise any of these rights, please contact us at [email protected].

If you are not satisfied with our response, you may lodge a complaint with the competent data protection authority, including the Office of the Commissioner for Personal Data Protection in Cyprus, or with the supervisory authority in the EU/EEA country where you live or work.

10. Security

We take reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

However, no website, online service, or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy notices before providing personal data to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, our services, or our business operations.

When we update this Privacy Policy, we will publish the updated version on this page and update the effective date above.

14. Contact Us

If you have questions about this Privacy Policy or about how we handle your personal data, please contact:

Black Pearl Yacht Latchi
Latchi Harbour, Polis Chrysochous 8820, Cyprus
Email: [email protected]
Phone / WhatsApp: +357 96 037457
Website: https://blackpearlyacht.cy/